1. Introduction

Mindstance ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mental health and wellness services, including our workshops, art therapy programs, and corporate wellness solutions.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, and contact information
• Professional information (job title, organization)
• Program participation data and feedback
• Communication preferences
• Payment and billing information (processed securely)

2.2 Health and Wellness Information

With your explicit consent, we may collect:

• Wellness assessment responses
• Program participation feedback
• Anonymous aggregated wellness metrics
• Art therapy session insights (anonymized)

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing mental health and wellness services
• Customizing programs to meet your needs
• Communicating about services and programs
• Processing payments and managing accounts
• Improving our services through research and analytics
• Complying with legal obligations
• Sending relevant wellness tips and program updates (with consent)

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• With your explicit consent
• To trusted service providers who assist in our operations
• For legal compliance or protection of rights
• In case of business transfer (with notice to users)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information
• Staff training on privacy and security
• Secure payment processing systems

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information (subject to legal requirements)
• Restriction of processing
• Data portability
• Withdrawal of consent at any time
• Opt-out of marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings

You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Specific retention periods vary based on the type of information and applicable regulations.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: